Privacy Policy

Welcome to Ask Jackie AI ("JacklinAI"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our services. By using JacklinAI, you consent to the practices described herein. Please read this Privacy Policy carefully.

JacklinAI collects different types of information to provide and improve our services, which include:

2.1 Personal Information Provided by Users We may collect personal information that you voluntarily provide to us when registering or using JacklinAI, such as your name, email address, and any other information you choose to share during conversations with the AI. This information is collected to personalize your experience and provide relevant coaching services.

2.2 Usage Data We may automatically collect information about how you access and use JacklinAI, including device information, IP addresses, browser type, operating system, and other diagnostic data. This information helps us improve the functionality and user experience of JacklinAI.

2.3 Cookies and Tracking Technologies JacklinAI may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand your interactions with our services. You can control your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of JacklinAI.

We use the information collected for various purposes, including:

• To provide and maintain our services.

• To personalize your experience and respond to your inquiries.

• To improve our services and develop new features.

• To send you service-related communications, including updates, notifications, and changes to our terms and policies.

• To detect, prevent, and address technical issues or misuse of JacklinAI.

JacklinAI does not sell, rent, or trade your personal information to third parties. We may share your information under the following circumstances:

4.1 Service Providers We may share your information with trusted third-party service providers who assist us in operating the platform, conducting business, or providing services to you. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Obligations We may disclose your information if required by law or in response to valid legal requests from public authorities, including for the purpose of meeting national security or law enforcement requirements.

4.3 Protection of Rights We may disclose your information if we believe such action is necessary to protect the rights, property, or safety of JacklinAI, our users, or others.

JacklinAI takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical measures to safeguard your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccuracies in your personal information.

• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

• Restriction: You have the right to request that we restrict the processing of your personal information.

• Objection: You have the right to object to the processing of your personal information for certain purposes.

• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@yalmeh.com.

JacklinAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

JacklinAI may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of JacklinAI after any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at support@yalmeh.com.

This Privacy Policy is governed by and construed in accordance with the laws of King County, without regard to its conflict of law principles. Any disputes arising out of or relating to this Privacy Policy will be resolved in the courts of King County.

This Privacy Policy is effective as of Oct 15th 2024.